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Account Verification
The account verification process at llyodstern.com will take approximately 5 business days if all the required documents are submitted.
During this time, our teams will be reviewing the details and documents that have been provided to ensure your account is verified according to the latest regulatory requirements.
If we require any additional information, we will send an email to the registered email address with the necessary details.
This could include issues with the submitted documents, such as missing information or problems with the document's eligibility.
These steps are regulatory obligations for llyodstern.com as a regulated financial institution.
Deposits at llyodstern.com
Deposits at llyodstern.com are divided into instant payment methods and those that may take longer, such as bank transfers.
Instant payment methods like credit cards, e-wallets, and others will appear immediately in your llyodstern.com account.
Other deposit methods may take several business days to arrive, depending on the payment provider chosen.
When sending a bank transfer, please ensure to use the bank details provided on the llyodstern.com platform for the chosen currency.
It is crucial to include the unique Transaction ID to allow llyodstern.com to efficiently recognize the transfer and credit your investment account.
Caution - Third-party payments are prohibited. llyodstern.com will only accept payments from a method of payment under the account owner's name.
For business accounts, business-related funds should only be sent once a Corporate Account is established.
2 Please contact our customer service team for guidance on opening a Corporate Account before depositing.
Withdrawals at llyodstern.com
Withdrawals at llyodstern.com have a flat fee of $5 USD, except in the USA where no withdrawal fee is charged.
A withdrawal request at llyodstern.com has two stages.
Once received, the request will be processed by our teams within 2 business days.
Following the processing, the withdrawal will take an additional 3-8 business days until the funds arrive at the chosen payment method.
The time period for the withdrawal to be received depends entirely on the payment service provider.
Emails will be sent at both stages, confirming the request was received, the withdrawal has been processed, and the method of payment it was withdrawn to.
If, for any reason, the withdrawal is not processed, we will send an email with all the details.
Users can track the status of their withdrawals on the llyodstern.com platform.
Our customer service team is available to assist should there be any issues that may arise.
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