Customer service is very short treats you as if your eight talks to you like your insane for expecting service shipping to my home was told eight to nine days 24 to 48 to ship asked for upgraded shipping was refused call customer service four or five days later was told my email was entered wrong and that was 72 bis hours and my package would take two weeks 19 or twenty days total was charged over 60 dollars to ship spring shackle kits and four bolts lost another customer lmc and I'd like others to know that customer service is only going to tell you how your wrong and shipping is ridiculous among other problems and I have plenty of time while I'm sitting in the shop waiting for my parts to write reviews Thank you for reiterating that and talking to me as if I was eight what you told me when I gave you money and what the actual facts of your service are is different you now add technical details like business days and after business hours yes i live in Alaska and routinely get parts in two to four days. You took my money and told me one time line and when I called customer service after I ordered the parts you had an longer schedule for delivery I'm not happy because of this I did not want to wait till next month to get my parts your original time line was a stretch hence I asked for upgraded shipping you don't seem to care what my time line is and that's why I'm leaving you a review because this is dishonest and it's far from a convenient shipping time and I was your customer but I won't be any more because I don't like getting messed around my time is valuable and I encourage every one not to do business with you because of that if you have any further questions you have my information because I already contacted you and you don't really care what I was told because you think well over two weeks to recover parts is acceptable and I do not and I still do not have my parts and if you were actually sorry that I was dissatisfied with my experience you would do something about it instead of treating me like I'm eight like I stated in my review
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