I traveled first class on the 0728 service from Grantham to King's Cross. As a disabled veteran dealing with chronic pain, I found the staff to be incredible. This isn't my first positive experience; they always show empathy and understanding. Today, when I struggled with my pain levels, a staff member kindly offered to refill my hot water bottle for relief. I will always speak highly of this service as a frequent user. Special thanks to a staff member who went above and beyond to ensure my comfort.
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London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route.
We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.ukSee more
