loadsofstone.com

3.5
3.5 Based on 51 reviews

...

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Mortimer R.
Customer service fabulous

I placed an order online and several calls were made to my phone which I took to be nuisance calls however I answered the 3rd call thankfully. The lovely lady from loads of stone pointed out that I'd placed an order for sample bags not the 20kg bags of blue slate that I thought I'd ordered. And it was a very expensive option. She looked at the best and cheapest options for me to get what I actually wanted ending up with a refund because a 1/2 bulk bag cost a lot less than 15 separate bags and you get more slate.She told me roughly when to expect the order which she was correct about and although the driver got a bit flustered because we live on a hill so the tail gate wouldn't come up initially. We used a few minutes of logical thinking and both learnt the laws of physics successfully delivering a huge bag of lovely blue slate which I am chuffed to bits with.Thank you to loads of stone I will definitely recommend.

5
Date of experience: Jul 15, 2025

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