loadsofstone.com

3.5
3.5 Based on 51 reviews

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Rafe Smith
I ordered wrong size bags of stone off…

I ordered wrong size bags of stone off their website,when I realised what I'd done,I thought ok call them or e mail them,cancel the order and amend it to the order I want, i tried calling them,15 times over three days,no answer,couldn't even leave a message as inbox was full,e mailed them five times,in that time I had a date for my delivery that I wanted to cancel,funny how there was someone there to get delivery out but no one there to answer a phone or e mail,eventually I had an e mail telling me to send the wrong items back at my cost and then re order,I replied that I'd been trying to contact you 3 days before the delivery was confirmed so they should pay delivery,I've had no answer,obviously a rip off company with absolutely no morals,give this company a wide berth and order from elsewhere.

1
Date of experience: Apr 28, 2025

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