When I made mortgage payments online after switching banks where I had my checking, the payment was confirmed. Several days later, Everbank Loancare reversed the payment without notifying me and did the same for the next 2 payments. It took Everbank Loancare 3 months to send me a letter telling me that they had the wrong checking account number and that I was 3 months behind on my payments. Even though the checking account number was corrected and the payments caught up, I was told I can't make payments online for the next 6 months. I can't imagine how a mortgage company with such poor communication and service can stay in business.
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