Loancare has not processed two months of my payments blaming postal services. Every other company I deal with has received their payment, not Loancare! I think they expect us to pay online every month and still are holding my checks I sent. That's like paying my mortgage twice.I am tired of excuses and blaming other people for not receiving my payments. If i cancel my checks they will charge ME for their inconvience. What a load of Cra#. This is like a scam company.I expect results, not excuses.I can not log into my account due to their issues, I can't get a live person on the phone and I am tired of waiting for a call back.Loancare please explain you problems to me that are factual, NOT BECAUSE OF COVID OR TAX PAPERWORK! You are the provider and I am the customer.I need results, now!
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