My loan was sold to Loancares, I did not choose them. We closed on a refinance in 5 months ago satisfying the loan. We found a house to which we would like to move and so we decided to sell. We are closing in 3 days and found out from our closing attorney yesterday that there was no "satisfaction of mortgage documentation" filed with the registrar of deeds. After two days on calls with them, my wife got someone who actually did research and divulged that this document was sent to my registrar of deeds two weeks ago, 4.5 months after closing. I called that registrar of deeds who told me that the only documentation that she had received this year, a 10 month span, was the record of the refinance mortgage, ironically filed on the day of closing. It's ironic that I see TV commercials daily about how much, despite the public health crisis of 2020, this company is doing for homeowners. For whomever they did my share, you're welcome. They sure as hell haven't done it for me. Avoid this lender AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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