The worst loan servicing company in the business. My mortgage was sold to them from Rocket Mortgage, and they have been a nightmare from the start. Anytime you call them, they make sure you know that they are "debt collectors" and they will do whatever they need to do to collect a debt. Pffffttt...they are my mortgage lender - I don't need to be treated like I am delinquent customer. They treat everyone like they are just a line of credit that they need to collect on.In 5 years, I accidentally underpaid my mortgage bill by $253 in one month. I got a notice from them notifying me that my bill was past due 3 weeks later. I paid the full balance plus past due on my next month's payment - they reported me to the credit agency for being past due. JERKS!1 time in 5 years - slight underpayment by mistake - they are cut throat!
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