The worst rental company at all. We booked a car at FES airport for 8 days. The price was good. Unfortunately, the first surprise was calling the number on the contract to find out where the representative person at that time was. I called more than 5 times until I got an answer in French. Even the guy couldn’t speak English as well. More than 45 minutes of waiting until he came and began to serve another customer he was also waiting for more than 45 minuets. It took him around 30 minutes until he came to me and took allot on my contract and told me to pay 40€ (400MAD) for being later than 23:00 O’clock even it was his mistake that what I told him, he was an arrogant man loud with no shame. I had to pay that amount almost a half of the whole rental period. Even I showed him my contract, that all airport fees even for late pickup were in the price, he told me if I won’t pay, he will cancel my contract and I have to pay for a new one, really I paid more because the fees were stated as paid in my contract, we have two children, I had to pay the 40€ to leave at 01:00 o’clock in the morning because of this unprofessional company.I don’t recommend that company at all. Please pay more to get a better service.
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