Following confusion regarding the postal address in respect of the purchase of a Rolex watch, Lockdale's staff recalled the parcel and had it redirected to me two business days later. I cannot praise Katherine and Sharna enough. They were understanding, prompt, and professional. Thankyou both for dealing with me so considerately. You are a credit to the company you represent and a pleasant reminder, in a world of AI and chatbots, of how customers service was once handled. I shall definitely buy from Lockdales again as a result.
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Lockdales auctioneers & valuers of coins, specialist collectables, fine art, jewellery, watches and antiques.
