I experienced very poor service overall. My outbound flight was delayed significantly, causing me to miss important training. Communication during the delay was lacking, and I was left without any updates. The return flight was also poorly managed. My concerns were met with indifference, and the responses from the airline showed a lack of empathy. They need to improve their customer service.
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Loganair is the UK’s leading regional airline, proudly connecting communities across Scotland, the wider UK, Ireland, and Scandinavia. With all-inclusive fares as standard, every journey comes with a generous luggage allowance, complimentary onboard service, and the chance to collect and spend Avios through Loganair Loyalty.
As a family-founded airline with over 60 years of experience, we place reliability, care, and community at the heart of everything we do. Whether reuniting families, supporting island life, or providing business and leisure connections, Loganair is committed to making travel simple, welcoming, and dependable.See more
