When I first got my loghouse I was thrilled with it but then noticed a mold growing and discovered a leak in the roof. I contacted loghouse and they wanted photos so they were sent and eventually it was fixed and I was told this would be the end of the mold problem. WRONG.. what was the "mold" I have now discovered is a fungus in the Timber which is untreated prior to erection ( I thought most timbers are pressure treated ) and after getting a professional out to test the mold I have been told that the issue is in the timber and needs to be chemically treated if I wish to still have my cabin by this time next year. This fungus is growing in colonies and is eating my cabin and is everywhere. It is high up, low down, near electrical sockets and all over the outside too. The treatment necessary is a chemical treatment not a mold remover from Woodies as this will only mask the problem. I have used the Loghouse recommended paint on the exterior and interior as they told me this also treats the wood. I have sent in the report from the professional who tested the fungus yet they tell me I have been misinformed and that they will only use the Woodies product. They tell me on the phone how they will help however when I ask for it in writing so I am covered they omit most of what they said during the telephone conversation. Basically Loghouse.ie are excellent at sales and that s where it stops!! Their product will not stand the test of time if mine is anything to go by. Even without coming down to inspect my cabin they have had the gall to state it's my own fault as I am not maintaining it. I have done everything they said I should do to treat it. These cabins cost a lot of money and a normal timber shed for less money and using normal outdoor timber treatments last longer and are more suitable for our climate than the timber cabins that Loghouse are selling.Since writing my review on the website Loghouse have responded claiming they inspected my cabin and I was not maintaining it. This information is false and they have not been on my premises since 2019 when they fixed the hold in the roof. Loghouse also claim it has never happened with any other cabin yet their sales manager told me on the phone it had happened to a cabin in their showrooms. Loghouse stated I demanded a new cabin. What I actually stated was I was having a professional to check the fungus as it was causing concern and a lot of fungi can be toxic and if this was the case and it cannot be treated would they provide me with a new cabin.
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Log Cabins for sale in Ireland. Irish leading log cabins and log houses company. We use only top quality materials and deliver and assemble national wide!
