We chose Loghouse.ie as they were 1 of the cheapest and we soon found out that there is a reason for that.Following ground work and preparation, they started building the loghouse much higher than we wanted. When this was raised as an issue they said it was the responsibility of the ground work contractor and the contractors are nothing to do with them.They then immediately demanded full payment, despite this not being required by their own contract terms. They then cancelled the painting contractor, despite their claim that the contractors have nothing to do with them.We ended up having to pay extra for the bottom of the cabin to be covered and steps built to enter it. This only went ahead once we had paid the outstanding balance - despite the contract terms.Relatively early in this process I strongly raised my concerns and there was absolutely no attempt to provide customer satisfaction. The repeated mantra was to pay the outstanding amount before the works would be finished.The contract terms and conditions stated the final balance is due within 14 days (I can't remember the exact period) after the cabin has been completed and all contractors have completed their works.We now have an okay garden room, but not quite what we thought we were getting. The whole process was made much more stressful than it needed to be.
Claim your business profile now and gain access to all features and respond to customer reviews.
Log Cabins for sale in Ireland. Irish leading log cabins and log houses company. We use only top quality materials and deliver and assemble national wide!
