Having purchased my log house cabin in March 2021, reference number P 4713, I have had nothing but trouble. The windows had to be replaced in 2022 due to leaks. I now have mould growing in two separate parts of the cabin. Having called log house out again I was told I need to get external cladding as this type of cabin is not suitable for Irish weather. This was never said to me when purchasing the Kilkenny model in 2021. I was told having the floor and roof insulated was sufficient to keep it warm in winter and there would be no damp. This Kilkenny model is now changed with different windows doors and roof to what I have as they’re no longer suitable. I feel I have been miss sold my cabin to make a sale. I have contacted log house to complain to no satisfaction. I have asked for a price to clad the outside to save it from allowing damp in and to change the doors to PVC, I am still waiting for a response. I previously asked for a price reduction to make the necessary upgrades and was told this was not possible. What was sold to me in 2021 as a sufficient and damp proof model is clearly not the case. I’m supposed to have a 10 year guarantee on this product. I expected more from this company. Your log house service team has all my corresponding emails.
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Log Cabins for sale in Ireland. Irish leading log cabins and log houses company. We use only top quality materials and deliver and assemble national wide!
