I am 66 and renewing my driving licence under the ten year renewal rule. I am not an anti technology old numpty and embrace computer and smartphone usage and always have. However, setting up the account for the "GOV.UK One Login" service has proved impossible. Even after following the set up and log in instructions to the letter, with a combination of Laptop and smartphone input, it was "unable to confirm my identity". So, I will now have to pay an additional six quid and drive 15 miles to the nearest Post Office that offers the Driving Licence renewal service.
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