login.gov

1.1
1.1 Based on 146 reviews

...

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Mr. Affliction
Very difficult to set up!

I began using Login.gov so that I can use the Social Security website. During the setup, everything was going well until I got to the part where Login.gov wanted a picture of my face and photo ID. I took and submitted the pictures via my Android phone. But later on, Login.gov said that it couldn't read my photo ID, and that I needed to take another picture of the ID and submit it. When I went to do this, Login.gov would not let me log in. It said that I needed to provide a passkey. Say what? I did not remember even creating a passkey in my Android phone. I tried to use some numbers (screen saver, pin number), but nothing worked. So I guess I'm locked out.

1
Date of experience: Oct 19, 2025

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