I just retired from the military and need access to their website without using a common access card ID (CAC) to access my DD214 and use other links they have. The government chose login.gov to allow access for those that separated our retired. THE HUGE PROBLEM with login.gov is they need identification verification. The address they have on file is an address I have not resided in for over 6 years and the phone number (landline) they have on file I have not been associated with for over 20 years. The problem with that is they require to either send a letter to the address they have on file or send a code via text message or a phone call for landlines, which I no longer have access to. I called their help desk and they pretty much told me they can't do shit and I'm just assed out. This is the worst decision the government has made to help those that served. Do better! Login.gov is garbage!
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