I got someone on the help desk right away who helped me to download what I needed from the social security site. the only problem is prior to helping me he asked every personal question such as ssa#; DOB, where I was born, mother's maiden name. I was very disturbed as he could steal my identity due to me providing the extensive requested info. when I was already linked to the ssa site. I was able to download what I needed, but am still very shaken.
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