Login.gov is an abomination. I am a retired senior staff engineer. If I had hell unsuccessfully setting up my account, I can imagine someone who isn't computer savvy attempting this. It's cumbersome and worst of all it doesn't work. It said it couldn't connect me to my phone that I have had for many years. Confusion moving you from the computer for a text message and then back to the computer. It's a mess. Taking and retaking photos is a nightmarish loop. I chose verify by mail and never received the documentation. I use the old method a lot. I don't know where I go from here.
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