2 words for login.gov: Cumbersome and frustrating. It was supposed to make your access to government services more secure and convenient but all it does is block access. Ever since the VA decided to add levels of security by using login.gov, I only have issues. What is the point of having users carry around or memorize a 16 digit key, along with username and password? And, heaven forbid, you don't have your 16 digit key, you have to submit pictures of your identification documents.... AGAIN! This site should be taken down IMMEDIATELY, especially after the inquiries to the GSA about its' security were ignored by the government. I just want to have open lines of communication with my care team at the VA and all this site does is create barriers without any noticable added security.
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