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1.1
1.1 Based on 146 reviews

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No Instruction on the System anywhere

It took a number of tries to get verified when the scanner on my phone was not able to produce a photo of my drivers license. The answer was to mail me forms to fill out. Today I tried to access the system and I logged in only to find there are no access points to visit the VA or my Healthy Vet. I get a page with my profile and other data on me but when I hit the VA tab to access it, it requires me to sign in again. There is also no mention of My Healthy Vet on my account page and no way to add it as a new account to be used, They should have called Amazon and they would have had it all done in half the time and it would have worked. Still not solution and I guess I'll be on the phone again for a few hours.

2
Date of experience: Oct 16, 2024

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