To use SSA or the VA you must use login.gov or ID.me (Id.me is worse) There are multiple steps one has to do to verify their identity including uploading photo's of your drivers license or state ID. through out the process they keep sending you 6 digit codes to your phone. Once you get to the point of verifying your phone number I got a message we cannot verify your phone number, granted I have had this same phone number over 20 years. I called the support number and waited on hold for 52 minutes. Support was as dumb as a box of rocks. He was "Pants on fire," lying. Now I have to have forms mailed to me. In the meantime I cannot login to the VA and message my doctor, or any other person at the VA but wait in the phone cue.
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