Probably the WORST online experience we have had in a long time. Imagine an 88 year old and a 76 year old trying for 2 hours to get to our social security records. Why the multiple authorization requests on devices we don't own or using apps that are a mystery to us? Do those in charge KNOW that seniors (or anyone, for that matter) are struggling with this nonsense? All we want to see are our accounts, and not doing financial business. This is truly a waste of time. Shame on the developers.
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