logomaker.com

3.7
3.7 Based on 200 reviews

Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo ma...

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Unhappy 1 time customer

Well I should have checked some of these review before trying this site for my logo and business cards. First the design of the card was very slow and glitchy, but I was finally happy with the end product after multiple attempts in the creation phase. That happiness faded quickly once I attempted to contract "customer service". I noticed an error (my fault for not checking thoroughly) on my email address for the business cards. It was using my personal email and not my business email. I immediately sent an email to hold the order and tried 3 times to call the support number. The support number did not let me leave a message or offer any assistance, it simply ended the call. When the customer care specialist did contact me, 2 days later, he offered no assist. He did post the logomix terms, but said the order was already processed. Interestingly enough the website indicated is was in processing but not completed. So basically LogoMaker.com would rather accept one order from an unhappy customer vs. multiple orders from a happy customer! Advice if you have already paid, CHECK YOUR WORK. If you have not paid yet.... RUN!

1
Date of experience: Jan 26, 2021

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Business Details

  • Logomaker got its start as a side project for an online design company. In the past few years our design team has created thousands of amazing logo templates to help small business customers around the world create professional logos. We're the #1 logo maker online -- see why.

  • email customerservice@logomaker.com
  • language https://www.logomaker.com

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