londira.com

3.5
3.5 Based on 41 reviews

...

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melvyn goldstein
complaint dealt with promptly

I ordered the sleep patches from Londira after reading the reviews on social media. They sent me several emails apologizing for the delay and eventually they were delivered to the wrong block of flats which is near where I live and the picture of the delivery shows they were left above the post boxes in the wrong flats and not handed to the resident as instructed. I went to the flats and they were not where they had been left and I spoke to all 5 residents and nobody had the package. I emailed Samir about his problem and he immediately agreed to refund the money and send another batch to me. I mentioned that i had brought another batch from someone else and I received the money back with a few days of my email, so very satisfactory customer service from this company.

4
Date of experience: Oct 22, 2025

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