Awful customer service!I paid £200 for a consultation and received a diagnosis for spots on my face. I asked him to send me a copy of the notes as I am dyslexic and only remember these things when I read in hardcopy. He agreed and also said he would send a copy to my GP as I needed antibiotics for spots on my back, and I couldn't afford their prescription on top of everything else.Neither thing was done. They made an appointment for me to have treatment on my face at a cost of £300. I received no information about the process or aftercare at all. So I cancelled my appointment and lost my £50 deposit. I asked for information about the procedure and aftercare and was told I would receive that along with my consultation notes.I am still waiting!This company is one I would definitely avoid as their customers receive no care in my opinion.
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Here at the London Dermatology Clinic, we do everything we can to make patients feel at ease. Our unrushed atmosphere in our purpose-built flagship venue in the heart of London ensures that every patient has their needs taken care of, their questions fully answered and any options spelt out clearly. Learn more.
