I called the clinic before the first consultation, to make sure that the dermatologist that was going to visit me holds consultant status (necessary condition to receive a refund from my health insurance ), and they assured me that all their dermatologists are consultants. It turns out that this is a FALSE statement, as after my consultation my insurance notified me that the dermatologist who visited me is not a registered consultant and therefore they could not repay me. I tried calling the clinic around 7 times over the course of 3 weeks, to ask for a refund explaining the situation and how they lied to me. Every time I called, the several people I spoke with gave me some excuse, saying that either they were too busy or they needed to talk to a manager. My advise is to ABSOLUTELY go to another clinic and, before doing that, make sure that the dermatologist who is going to visit you is a registered consultant on the medical register (which you can find on the GMC website). In addition to all of this, when I started digging more details on the clinic, it turns out that on the CQC website (the independent regulator of health and social care in England) the clinic has an INADEQUATE score: from the CQC report, these are the areas they should improve "• The provider should assess, monitor, and mitigate the risks relating to the health, safety, and welfare of staff. They should ensure staff personal risk assessments are conducted and recorded on a regular basis.• The service should consider reviewing consent documents to ensure full information on photographs taking, use,storage, and retention period is provided to patients"
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Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370
