I attended this clinic on 11 November and unfortunately had a very disappointing experience. The consultation felt rushed and unprofessional; the doctor was on her phone when I entered, briefly glanced at my mole without examining it properly, and immediately suggested removal with “no scarring.” I was then sent to an assistant who did not discuss the procedure at all, but instead focused on payment and encouraged me to book immediately. The only “reassurance” offered was a few Google images, not results from actual patients, which made me even more uncomfortable.I felt pressured into making a quick decision and ended up paying a deposit. Less than an hour later, I called to cancel, explaining that I felt forced and lacked proper medical information. I started calling the clinic on Tuesday, the same day I left, but was only able to get through on Thursday. During this time, my calls and emails went unanswered, and repeated promises of call-backs were not fulfilled. When I finally did speak to someone, the response to my concerns was dismissive, and a feedback call ended abruptly as soon as I expressed dissatisfaction.Eventually, I was able to get the cancellation processed, but I only received half of my refund, despite the “consultation” lasting less than two minutes and providing no meaningful assessment.Overall, the experience felt rushed, unprofessional, and lacking in proper patient care or transparency. I would not recommend this clinic based on my visit.
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Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370
