I am SO disappointed with this clinic, Harley Street Health Care, 96 Harley Street and would NOT recommend it at all.My daughter visited a nurse at another clinic to have a mole check and was told a couple of moles maybe serious. We wanted to have them checked quickly and this clinic was able to do it the next day.We saw a lovely doctor who said they might be serious and removed them surgically. The doctor did tell us she was leaving this clinic which made us slightly worried. We were assured our daughter's results would be sped through quickly and someone would phone us with her results. It has now been three weeks and not only have we not got the results, we are unable to get through to the clinic. We get through to a call centre in America and are told we will be called back. I have made seven calls and each time I have not been called back.I tried calling under a different name and asked to make an appointment, I got through but still they are unable to connect me to anyone who can help me. It is very unprofessional everyone is sorry but seems like they are used to these calls.My daughter is 23 and was told this could be a possible melanoma she is petrified and now we can't get hold of anyone at all. Each and every time we are just speaking to staff in the admin team who are not in the clinic. The clinic was very basic and didn't feel very professional that said the doctor we saw was brilliant but made it very clear she isn't working there going forward. We are now in touch with the clinic where the doctor has moved to but now need to track down the results. The is is most worrying as the mole cannot be removed again and we want to know what to do next.If anyone from the clinic reads this we ask you contact us urgently, this is cruel and unkind to a young person and if nothing else call us to reassure us the results will be given soon.I am certainly at this stage not recommending this clinic. Please clinic try and help yourself and contact me.
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Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370
