I bought a bag from Longchamp and after short time handles were damaged. I left to Longchamp İstinye park Istanbul shop on 06 March 2018 and called many times to find out the result . Just now again I called and I found out that my bag send back to shop and they said damage becasue of custome fault...After 7 months I have got this answer , until now nobody even called and informe me my bag sent back to shop and waiting there.. Very bad custome service, LONGCHAMP is care the custome until to sale to bag, after either their staf/ shop manager or main office don't care the custome /custome satisfactıon and others..I never buy again anythink from LONGCHAMP.Esspecialy from ISTINYE PARK ISTANBUL SHOP ..sevil
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Raconter Longchamp, c’est écrire une histoire familiale. Celle de la famille Cassegrain, qui a reçu en héritage la passion du cuir et la créativité sans limite du fondateur de la Maison : Jean Cassegrain. La Maison est aujourd’hui entre les mains de la troisième génération Cassegrain : alors que Jean, son fils aîné en est le Directeur Général, et sa soeur, Sophie Delafontaine, la Directrice de la Création, leur frère Olivier développe les boutiques américaines.See more