The household transport industry is one of the worst there is, but we still had a pretty poor experience with Long Distance USA Movers. Do not believe the estimated arrival date of your household items. They completely oversell their ability to transport your items quickly during the sales process and fail to deliver against the expectations they set. Throughout our sales process, our sales rep Joseph/Joe told us that our items would arrive in San Francisco (after packing up from Boston) in 7-10 days. We made plans to stay with family and at hotels during the interim with that timeline in mind. And after 7 days, we were told that our items had just left the state of Massachusetts. The truck meandered from MA to NY, then down to Virginia, and through Kentucky, Texas, and the southwest before arriving in San Francisco an entire 20 days after we had packed up our household. We pleaded throughout with the team to expedite our delivery process, but they refused to deliver our items for a full three days even after their truck arrived in SF. Granted, our things arrived without damage, but it was disturbing to work with a company who completely misled us during the sales process and then acted with no urgency or sensitivity even though they were in possession of everything we own. Super painful to work with this company and would recommend avoiding.
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Long Distance Movers company is known for superior performance, innovation, and commitment to personalized service. We are doing everything possible to deliver professional, caring, and competent full service moving services. Our moving trucks operate on a nationwide scale and are capable of carrying almost any size cargo. We’ll be happy to move your home or business, whether you have just a few items or heavy gym equipment and a piano.See more
