longtallsally.com

3.7
3.7 Based on 378 reviews

...

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Caden Kelly
Mixed Feelings About Sizing

This is my second experience shopping with the company. I've really liked the shoes both times, but unfortunately, I couldn't wear them due to sizing issues. I'm a standard UK9/EU43 and haven't had problems with other retailers. However, it seems different here. Why is it so challenging to get the size right? I carefully followed the measurements from the size guide, and my last order was a pair of glossy black loafers in size 9E. Unfortunately, my excitement faded when they didn't fit. It appears I should have opted for a 10EE instead. This has been quite frustrating, and I hope the support team can reconsider their shoe sizing to better match that of other retailers for an improved customer experience.

3
Date of experience: Dec 23, 2025

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