If I could give this company 0 stars I would . I purchased 2 kaftans on 5th July 24 , one arrived 3 weeks later and they’d sent the wrong size . I immediately used the WhatsApp icon on their page to contact them and ask where the other dress was . I was told the other dress would arrive the following week . I said they’d sent the wrong size for the one I’d received and they asked for a photograph of the size which I provided . Then nothing , no contact whatsoever , I used their chat option on the website in frustration and was again told the missing dress would arrive next week and the wrong sized dress they would look into for me . Then it all went quiet again ! In my absolute frustration I contacted PayPal and raised a dispute . This company couldn’t even be bothered to reply to PayPal so they have refunded my money today . Thank you PayPal ! I would advise anyone wanting to purchase kaftans NOT to buy from this site . I don’t know if they are even based in the uk because the one time they did reply to me was at 22.30 at night . Please take note , I did nothing wrong but purchase 2 kaftans in all good faith and it’s taken from 5th July until today 17th August for me to be refunded by PayPal not even them . BUYER BEWARE .
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