I ordered a bicycle worth €3,000, but the experience has been a nightmare. LordGun shipped the package in violation of the courier's (DPD) terms and conditions, which led to the bike never being delivered.
Even though I have provided LordGun with the direct contact information for the local DPD partner who currently has the package, they refuse to contact them to resolve the issue. Worst of all, they are refusing to refund my money for an item I never received.
Extremely poor customer service and a total lack of accountability for a high-value order. Stay away!
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LordGun. products and accessories of the best brands for bikes, cycling and mountain bike. Competitive prices and excellent after sales service.
