I was informed by the company my product would take just over 2 weeks to arrive. I waited this long, and did not receive it. I got into contact with a company rep via Facebook - their Facebook page I found attached to their website - and they informed me my product would take 14 - 21 days after shipping. I clarified with the rep that it would arrive by Sunday at the latest, which they confirmed for me. By Sunday I had yet to receive a notification about my product arriving in my country (I was given a tracking link), so I contacted the rep again. I needed the product to arrive by the 14th Dec otherwise I wouldn't be there to receive it. I ended up having to request a full refund as I wasn't convinced my item would arrive in time, which was frustrating given at that point I had waited almost a month for it. I don't recommend using loveplugs owing to slow delivery and the lack of confidence the company gives you. However, in light of this the rep I spoke to was extremely helpful and patient, and fairly informative. If you're unconcerned about delivery time then perhaps ordering from loveplugs won't be an issue.
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