Sold a jumper to me that was out of stock, told me they could offer me store credit I declined they said they’d give me a refund still no refund one month and a half after purchasing . Despicable. UPDATE: they gave me a refund after 2 months after I sent them SEVERAL emails - (surprisingly it was the threat of legal action that finally prompted the refund ) and they never refunded me on the shipping and insurance of £4 even though the order was never shipped- make it make sense! How am I paying you for something you never did !! Daylight robbery !! I did some digging they are a dodgy company not British based at all so keep that in mind when ordering … definitely an overpriced fast fashion polluter… do not purchase unless you want to lose your money for 2 months god knows where and be conned out of four quid
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At Lowie & Liv, our customers are always at the heart of everything we do. We go above and beyond to make every experience warm, personal, and effortless. Whether you’re searching for something truly special or simply enjoying a browse, our team is dedicated to ensuring your happiness. We strive for satisfied customers and do everything we can to make that happen. Thank you for choosing Lowie & Liv!See more
