They sent an invalid tracking number and every time I emailed about it, I got a canned response saying “here is your tracking number” with the same invalid one. After weeks of no product (despite claims it shipped via DHL days after I ordered), they finally responded and just said they were sorry for the delay and would escalate my request. It has now been a month, many emails on my part, and zero response from Luamaya. No product, tracking number is still invalid, and I have had to escalate the issue with my credit card company. Avoid this scam website!!!Edited: I am in Germany, I just realized this posted to the USA site. And I can provide multiple screenshots of emails and my order on the website as proof. And I HAVE provided to to the email address Luamaya responded with, on 6 different emails. Which have not been answered.
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