I sent a pair of boots back to the US from Australia at my cost for a warranty inspection and repair, Customer Service said the boots were sent back to me after being repaired but no boots arrived and now I'm having trouble with Customer Service answering my emails. I've requested the GM's email but nothing has been forthcoming. I'm at my wits end; they have my money and now my boots!UPDATE:Management have reached out to me and apologized for the miscommunication and are in the process of returning my boots.Sending exotic boots to Australia is very problematic and this takes time.
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Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
