This place is a joke. Their customer service is terrible and the boots are over priced for what they are. They aren't even comfortable. I ordered a pair of Celeste booties that were discontinued a few years ago through their custom site. I paid $1400 and waited 4 months for them to arrive. I wore them twice and the leather ripped. Lucchese had me send them in for inspection. I was told that they would need to be remade. This after emailing and calling them for 2 months. It has now been 8 months and my boots still haven't been made. I have to reach out to them every couple months to see what is going on because the promise to be made by dates keep changing and they don't update me. I have now had to request a refund since it's going on my third "they'll be ready to ship by the end of March" lie.
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Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
