lucchese.com

3.7
3.7 Based on 141 reviews

Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883....

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Ashton Price
Russell Boots

So far this has been my experience with purchasing my first pair of Lucchese boots. Keep in mind, this is a proud moment considering these are $1k boots. I tried placing my order on Feb 19,2023 but got distracted(price was $995 that day). Went back on February 20,2023 and the price had gone up by $200. Luckily the website sent me a message saying you left this in your cart at the $995 price. Kudos to them, after several calls-they did stay true to the $995 price. These boots are listed as in stock. They tell me they are experiencing higher than usual orders right now so shipping time is delayed. I am checking daily and still listed as "unfulfilled"on their website. These are $1k boots!! Fire whoever is in the fulfillment center and higher somebody else that is up to the task!!! If you intend to take this long to fulfill an order then please at least let your customer know what your turn time is.Stay tuned and I will update on how long it actually took as well as the quality of the boot and fit. I ordered the Russell boot in 10.5.The boots did arrive-however they look nothing like the pictured item on the Lucchese Bookmaker site. Fit and quality are good, but I am sending them back.

3
Date of experience: Feb 23, 2023

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