I ordered what was presented as a linen suit, but later noticed the term "Blend" in the fine print. This is unacceptable. I attempted to cancel the order, only to receive an email stating that refunds are not possible once the order is processed, despite the platform's claims of a hassle-free return within 30 days. Their stated policy says:
Yes, we gladly accept returns within 30 days of receiving your order. Just contact our customer service team...and we’ll take care of the rest—whether it’s a smooth refund or exchange. Clearly, this is not the case. From misleading advertising to untrustworthy policies, this has been a frustrating experience. I plan to file a grievance with my bank.
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