I have been a customer for 20 years! Noticeable decline in condition of items and in correct sizing over the past 2-3 years. Most frustrating is receiving a top labelled XS (I am under 5ft and weigh 106lbs), but which can fit a very large person, with sleeves hanging some 6 inches below my wrist. This incorrect sizing happens over and over again. I am done, it is too frustrating and tiring to communicate again and again and to make repeated trips to UPS.
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