I ordered a bunch of shirts cause they had a sale for the 4th of July, truly the ONLY reason I would ever shop with them since they make sub-par clothing at a ridiculous price. Not only did they send me the incorrect size, but wrong shirt all together. I call customer service, of course, only to be told that if I wanted an exchange that I’d have to go to a lucky store. Every Lucky store within a 50 mile radius closed due to their bankruptcy. Could I just send back the wrong shirts and have the correct order sent? Nope. Could they honor the sale price if I returned via mail and repurchased the correct shirts online? Nope. So what can you do for me?…….. a big irritated huff under his breath “ma’am I’m sorry that you were not satisfied with your recent experience.” F****** a**h***. Im not even mad about the wrong shirts being sent!! I’m pissed that I am being told now that you can do nothing to fix your mistake. I’m returning every bit of what I bought now and will NEVER buy anything associated with that brand again. It will all end up at tjmaxx, Marshall’s or Ross anyways.
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Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts.