luckybrand.com

1.3
1.3 Based on 201 reviews

Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Powersilver06
Same as everyone else. Awful experience

Same as everyone else. We paid for expedited shipping and it took 2 weeks for part of the order to arrive. The tracking info was not correct. We ordered 9 items. 2 came in on time for the expedited cost but were the wrong item. the other 7 items arrived over a week later. When we opened the second package it was only 4 items. It should have been 7. We checked the packing list and the packing list had 4 items on it but it only matched 2 items. Also got some packing list for 7 pairs of kids roper boots to be sent via amazon which I do not believe lucky carries. I called customer service and they cannot issue a reshipment of missing items. You have to wait 10 days for a refund then reorder items you may or may not get. By far the most unorganized inept retailer I have ever ordered from.

1
Date of experience: May 28, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts.

  • language https://www.luckybrand.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More