I gave them my email for 15% off my order and it gave me a promo code that was invalid. I then signed up for their student program to receive a 15% discount code and that was invalid either. I then decided to move forward with the order despite the promised discounts. I paid $10.00 for delivery in 3-5 business days and my package says it will get here in 8 business days (10 total days from when the order was placed). When I explained this to Kareem, a lucky brand Live Chat support agent, he said there is nothing he could do to help me and disconnected the chat! What kind of customer service is that? This brand seems incredibly shady.
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