Dreadful company. I would echo what has been said elsewhere here. I ordered a jacket, which arrived weeks after they had taken my money. It was the wrong size so I contacted them to arrange a return and an exchange. Their replies were sporadic and very poorly written. Their assertion was that because I had ordered the wrong size, the fault lay with me. While they were prepared to accept a return – without telling me where they were, other than in China – they told me I would have to pay for the shipping, that it would cost more than the original order, and that it probably wouldn't arrive anyway so they would not be able to refund me. Meanwhile, they were offering me discount codes on my next order ('EDM25' for 25%, and 'EDM20' for 20%, if anyone is interested), and advising me I could pass the jacket on to family or friends! Do not deal with this appalling, fly-by-night operation.
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