I bought the attached purse for my girlfriend this last Christmas (2020). It has already started chipping and the strap doesn’t stay attached to the purse on one side. It constantly falls off of her shoulder while in use. Her things have scattered over the floor a few times while out. I have attached pictures and the receipt. I researched quite a bit before I bought a purse to see what leather purse was the best bang for your buck and that will hold up. Unfortunately, so far we have been quite disappointed. What good is a purse that will not stay on her shoulder??? We were told that since we didn’t bring it up within 6 months of purchase that there was nothing they could do about it. We should consider taking it up with the retailer we purchased it from, who didn’t make the purse. We were offered a 25% off coupon to the online store. Seemed very generic I will never buy another Lucky Brand product. It was poor quality and even poorer customer service backing of there product.
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