I ordered a top. It came damaged. They wanted to charge me $8 to mail it back. I contacted customer service and they said they would email me a label that would come from UPS. That was November 18th. I have not yet received the label. I have emailed, chatted and called multiple times. This is the worst customer service I have ever received. I was ready to just bite it and pay the $8 but I am not sure that I would even receive my refund. Sooooo I will drive 20 miles to the nearest store in XMas traffic and hope that the sales people at the store will credit me immediately..... stay tuned... NEVER BUY FROM LUCKY BRAND!!
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