luckybrand.com

1.3
1.3 Based on 201 reviews

Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Kyle
TOO MANY CANCELLED ORDERS

I have been trying to buy 4 pairs of jeans and a belt from this company through their website. I’ve tried this on 5 separate occasions, all of which have been cancelled by the company. When contacting them they claim that my billing address does not match the shipping address. Their representatives I had spoken with indicated they resolved the issue just for the order to be cancelled again. I tried 3 different cards and a debit, tried PayPall as well … hell I even cut-n-pasted my address directly from my CC company … and all were canceled. I don’t know if thier reps were competent in their job or lacked basic language skills but their accent was extremely difficult to understand.I’m tired of all these cancelled orders placed an order with Robin’s Jeans and had no problems.Lucky really needs to resolve this issue as they just lost a customer of 10+ years.

1
Date of experience: Jul 25, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Official Website of Lucky Brand Jeans. Shop our entire line of Womens Jeans and Mens Jeans & Graphic T-Shirts.

  • language https://www.luckybrand.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More